Providers have pushed VoIP as being better than normal phone service, so why isn’t everybody using it?
My normal phone works fine and I use my mobile most of the time anyways, why should I bother with VoIP or SIP trunking?
Isn’t just downloading an app like Viber or Skype a VoIP service anyway?
Well yes and no.
I’ve seen lots of good questions and I have asked the same kinds of questions myself at times.
Under good to optimal conditions, VoIP is superior to normal telephony, the quality is better, with the ability to use different codecs to change the quality of audio depending on bandwidth and security levels. Along with HD calls you get a vast array of features with VoIP that come standard and simple to set up, making complicated legacy or PBX systems a thing of the past.
The opportunity to save money while actually improving functions of their telephony and communications structure is a huge benefit.
Service quality can be a concern when a business has poor bandwidth e.g. located in a difficult service area. Service quality is also extremely important and providers are always looking to give HD quality audio through VOIP.
An example would be using Viber, instead of using your mobile for a traditional phone call; Viber sounds better and arguably clearer which is even more convenient for international calls. The difference with VOIP for business and a VOIP app like Viber is that the end user does not need any VOIP app installed with VOIP for business. You can make a call from the office with internet based calling plans, to other mobiles and international numbers directly with SIP trunking technology. There are many other added benefits that have been covered in other blogs as well as being able to call from a local number when making regional calls on your mobile.
Get in touch today and we can set you up with a local DID and unlimited calling (rolling 30 day contract) VOIP package so you can start making your calls straight away.
0141 345 0015